Refund Policy

Pro plan subscriptions include a 14-day free trial. You will not be charged during the trial period.

If you cancel before the trial ends, you will not be charged. If you do not cancel, your payment method will be charged at the end of the trial and your subscription will begin.

Monthly subscriptions can be cancelled at any time from your billing page. Cancellation takes effect at the end of the current billing period — you retain full access until that date.

Refunds for the current month:We offer a 7-day refund window from the most recent charge date. If you subscribed or renewed within the last 7 days and haven't used the service significantly, contact us for a full refund.

After the 7-day window, monthly charges are non-refundable.

Annual subscriptions are billed upfront for 12 months at a discounted rate.

Within 30 days:Full refund if you haven't made significant use of the service (fewer than 5 cards created).

After 30 days: Pro-rata refund for remaining complete months at the equivalent monthly rate, at our discretion.

Email us at evisita@espinita.com with:

• Your account email address
• The charge date and amount
• A brief reason for the refund request

We aim to respond within 2 business days. Approved refunds are processed within 5–10 business days depending on your payment provider.

• Accounts terminated for violating our Terms of Service
• Charges older than 60 days (except where required by law)
• Partial month charges after cancellation (we don't refund unused days within a billing period)

If you are an EU or UK consumer, you have a statutory right to cancel within 14 days of purchase under the Consumer Contracts Regulations / EU Consumer Rights Directive. This right may not apply if digital services have already been fully performed with your consent.

Refund requests and questions: evisita@espinita.com